Kertzmann was founded in 2005 with the simple objective of focusing on building and increasing value in our clients. From the outset, our ambition has been to build a new consulting model which provides a greater and more sustainable return on investments to its real investors, our clients and staff.
Are you wondering why your strategy doesn’t produce the edge you are aiming for? Are you concerned that your change looking aheadprogrammes have become more about the process connecting the dotsthan achieving results?A structured approach to management and business design has helped businesses to grow in a controlled manner but, along the journey, it has created a disconnect between purpose, value, action and people. We work with our clients to bring together their strategy, business results and execution.
Mainstream management thinking, which is derived from processes associated with engineering and manufacturing, uses mechanistic models as the basis for understanding and designing organisations. Where do we go from hereThese models assume that a business can be understood and managed as a deterministic machine, where all types of requests and breakdowns can be known. Critically, where unambiguously defined and predetermined results can be achieved through implementation of predefined processes. Based on this assumption, once organisations have unique strategies, use the right business models and apply the right management methodologies, then they are well on their way to obtaining the results they are looking for. Of course, this will be the case if the competition is standing still, and if their customers and teams behave in line with their expectations and plans.
We cannot question the value that the structured approach to management and business design has brought us in the A typical organisationpast the 50 years. The field of management is now significantly more mature. Moreover, we all have access to the same information to define our strategy as well as the same technology, business models and methodologies to implement it. If we are not certain about our own capabilities to do all of these, then we can hire a consultancy firm to help us. The only question is what does it take to gain competitive advantage when operating in an environment where everything is readily available to everyone? In our view, the place to look is our capability to mobilise our teams in such a way that they generate the correct actions faster and more efficiently than our competitors.
We believe that processes and companies can be observed and designed from three differenMaterial processt perspectives: material, information and commitment processes. Practically all methodologies and business models focus on the first two, but they pay little or no attention to the latter.